part 9 Email Templates For Web Designers And Developers

Justifying The Need For Extra Hours

As mentioned, problems and changes always come up, whatever the project. Here is yet another template for such instances, this one an email to soften the client’s heart on the subject of extra hours.

[Subject:] Important project update

[Client’s name],

I just wanted to tell you about some important changes to the project.

From my most recent check of what still needs to get done, I’ve come to the realization that extra hours are needed, for these reasons:

• [first reason and why it matters]
• [second reason and why it matters]
• [third reason and so on]

I know this is a surprise, and I would have liked to have avoided this. But my responsibility is to keep you in the loop, especially about any changes such as these.

If you’d like to discuss the new hours, please do reach out. Or we can meet at [date and/or time]. If then doesn’t work, let me know when is most convenient for you.

Thanks, [Your name] [contact details, website]