part 10 Email Templates For Web Designers And Developers

No Need For Extra Hours

On rare occasions you will tell the client that you need extra time, only to realize later that in fact you don’t. Be honest and promptly share the good news with them.

[Subject:] Some good news for you

[Client’s name],

I recently sent you a [revised plan, email, etc.], indicating the need for [X] extra hours. The reasons for those hours were [A, B and C].

On a happier note, I’d like to share with you that those hours are no longer needed. They’ll no longer be billed, and the invoice will reflect that.

To be clear, the total project cost is now [$Y].

Everything else remains as is. If you’d like formal documentation to indicate this change, please let me know and I’ll prepare it.

Thank you, [Your name] [contact details, website]