part 12 Email Templates For Web Designers And Developers

Stopping Work Because Of Delinquent Payment

All projects come with a payment risk. You could ask for a deposit up front to mitigate the risk, but sometimes you have to stop work altogether and accept the reality. Still, tell your client so that they’re clear that you haven’t shirked any responsibilities of your own.

[Subject:] Will have to stop work until dues are paid

[Client’s name],

This is a situation I would have preferred to avoid, but we both have to deal with the facts as they are. Due to delinquent payment, work on the project will have to stop, according to the terms of our agreement.

For the sake of our relationship, I’ll just assume that the invoice fell through the cracks. I’m sending a copy later today, and look forward to your payment by [date X].

I’ll also send a reminder by [date Y] if the issue remains.

Thanks, [Your name] [contact details, website]