part 7 Email Templates For Web Designers And Developers

Dealing With Late Payment

Thankfully, I’ve not had to send these emails often, and usually my clients have only forgotten to deal with an invoice out of busyness. But if you’re in the unfortunate position of having to collect a very late payment, read on!

[Subject:] Your payment for [work X]

[Client’s name],

I recently sent you an invoice dated [date], for [services rendered]. The total cost reflected in the invoice is [$X].

While I’ve worked up to standard and delivered on time, the compensation still hasn’t arrived. According to our agreement, the payment terms are below.

[Insert relevant details here, preferably in bold for emphasis.]

According to these terms, the payment ball is clearly in your court. If you’re going through difficulties, please let me know, and we’ll work to reach a solution together.

Otherwise, I’ll be expecting your payment by [date X], and will be contacting you on [date Y] if any issues still remain.

Thanks, [Your name] [contact details, website]